On-Demand Customer Access to Information
CUSTOMER ENGAGEMENT
WORKFLOW
Communication and Collaboration in One Place!
CLARIFIRE COMMUNITY™ is our user-friendly, easily accessible, secure gateway to our CLARIFIRE® workflow automation software. Together they provide one virtual place where all roles and parties involved in your processes, internal or external, can work together. Dynamically coordinated interactions between customers, supply chain, and your business workflow keep processes moving forward, creating a positive self-service customer experience.
CLARIFIRE COMMUNITY™ Provides:
User-Friendly Interface
User Defined Alerts and Notifications
Interactive Communication
Document Sharing
Mobile Flexibility
Next Level Customer Engagement
CLARIFIRE COMMUNITY™, the proven CLARIFIRE® feature, offers self-service capabilities that improve satisfaction and reduces call volumes. At the same time, the customer has the convenience and comfort knowing their communications are being handled in a responsive, rapid automated manner. Automated, regular contact can be made using the software to provide links to customer service, information about services they may need, and power almost instant satisfaction. The result is improved customer engagement. Download our eBook to see how.