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CUSTOMER ENGAGEMENT
WORKFLOW

Communication and Collaboration in One Place!


CLARIFIRE COMMUNITY® is our user-friendly, easily accessible, secure gateway to our CLARIFIRE® workflow automation software. Together they provide one virtual place where all roles and parties involved in your processes, internal or external, can work together. Dynamically coordinated interactions between customers, supply chain, and your business workflow keep processes moving forward, creating a positive self-service customer experience.

CLARIFIRE COMMUNITY Provides:


Access
On-Demand Customer Access to Information
Interface
User-Friendly Interface
Alerts
User Defined Alerts and Notifications
Communication
Interactive Communication
Documents
Document Sharing
Mobile
Mobile Flexibility


Next Level Customer Engagement


CLARIFIRE COMMUNITY, the proven CLARIFIRE feature, offers self-service capabilities that improve satisfaction and reduces call volumes. At the same time, the customer has the convenience and comfort knowing their communications are being handled in a responsive, rapid automated manner. Automated, regular contact can be made using the software to provide links to customer service, information about services they may need, and power almost instant satisfaction. The result is improved customer engagement. Download our eBook to see how.

 

Download eBook Clarifire Community the heart of customer service

CLARIFIRE is truly "BRIGHTER AUTOMATION®."