With today's technology options, expectations are high for self-service, on-demand capabilities, and ease of use. Customer-centric business processes must be real-time,
interactive, connected, personalized, and responsive.
CLARIFIRE COMMUNITY is just that. This secure gateway and proven feature of our CLARIFIRE® workflow automation software provides one virtual place where all roles and parties involved in your processes, internal or external, can work together. Dynamically coordinated interactions between customers, supply chain, AND your business workflows drive processes while creating a positive customer experience and increasing customer engagement.
Download our eBook to see how CLARIFIRE COMMUNITY offers self-service capabilities to reduce call volumes while providing the customer with the convenience and comfort knowing their communications are being handled in a responsive, rapid automated manner. The result is improved customer satisfaction and engagement.