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People looking at mobile devices
CLARIFIRE
COMMUNITY®
Rapid.
Convenient.
Self-Service.

Information at the Click of a Button


With today's technology options, expectations are high for self-service, on-demand capabilities, and ease of use. Customer-centric business processes must be real-time, interactive, connected, personalized, and responsive.

CLARIFIRE COMMUNITY is just that. This secure gateway and proven feature of our CLARIFIRE® workflow automation software provides one virtual place where all roles and parties involved in your processes, internal or external, can work together. Dynamically coordinated interactions between customers, supply chain, AND your business workflows drive processes while creating a positive customer experience and increasing customer engagement.

Benefits of CLARIFIRE COMMUNITY


user-friendly interface
User-Friendly Interface

CLARIFIRE COMMUNITY has a simple, user-friendly interface with step-by-step guided configurable displays to facilitate interactions. The progress bar and smart dashboard keep the user informed of status in real time.
alerts and notifications
Alerts and Notifications

CLARIFIRE workflow automatically triggers alerts sent to the COMMUNITY user via email or text messaging, based on customer preferences.
interactive communication
Interactive Communication

All relevant images, notes, history, and data are aggregated in one view making access to important information a snap, keeping customers in the loop.
document sharing
Document Sharing

CLARIFIRE COMMUNITY users can download, upload, sign and share relevant documents. These documents can also automatically launch workflow for review, approval, and escalation.
mobile flexibility
Mobile Flexibility

Customers have self-service, automated system responses and approvals, all no touch through any type of mobile device.
customer interaction
Continuous Interactions

All parties are invested, accountable, and engaged in the processes from beginning to end, resulting in an elevated online customer experience.


Learn How CLARIFIRE COMMUNITY Works


Download our eBook to see how CLARIFIRE COMMUNITY offers self-service capabilities to reduce call volumes while providing the customer with the convenience and comfort knowing their communications are being handled in a responsive, rapid automated manner. The result is improved customer satisfaction and engagement.

Download eBook CLARIFIRE COMMUNITY the heart of customer service.

CLARIFIRE is truly "BRIGHTER AUTOMATION®."