User-Friendly Interface
CLARIFIRE COMMUNITY™ has a simple, user-friendly interface with step-by-step guided configurable displays to facilitate interactions. The progress bar and smart dashboard keep the user informed of status in real time.
Alerts and Notifications
CLARIFIRE® workflow automatically triggers alerts sent to the COMMUNITY user via email or text messaging, based on customer preferences.
Interactive Communication
All relevant images, notes, history, and data are aggregated in one view making access to important information a snap, keeping customers in the loop.
Document Sharing
CLARIFIRE COMMUNITY™ users can download, upload, sign and share relevant documents. These documents can also automatically launch workflow for review, approval, and escalation.
Mobile Flexibility
Customers have self-service, automated system responses and approvals, all no touch through any type of mobile device.
Continuous Interactions
All parties are invested, accountable, and engaged in the processes from beginning to end, resulting in an elevated online customer experience.
